Branch Hub

The official Post Office® app for Postmasters, Branch Managers, supervisors, assistants and clerks in the UK, Branch Hub is the go-to place for quick and easy access to help you run your business. Here are some highlights of the features you can access via the app:Performance data- Full control over which data staff can see across your branch or branches- Get updates on how your branch or branches are performing on sales and operations, for example:View weekly remuneration by product groupView weekly Mails sales by volume, value and penetration rateView weekly customer sessions and transaction volumesView sales and penetration by staff memberView monthly operational performance dataOrdering- Create new stock and coin orders- View and amend current stock and coin orders- View planned orders- Order PPE and signage equipmentHelp and Support- Find help from the hundreds of knowledge articles including training guides, tutorials and support material- Raise IT support requests for any in-branch issues, such as problems with printing- Track your IT support issues and ask for updates- Live chat with support agents or use our virtual agent to get helpMessaging- Receive operational branch messages and notificationsOthers- Send feedback or raise formal complaints- See whats new on Branch HubIn addition to all this the mobile app offers greater flexibility:- Use on the go, anytime anywhere- Simplified and intuitive navigation- Get alerts for updates with push notifications